Privacy Policy
At BA Liquidation, your privacy matters. This policy explains what we collect, how we use it, how we protect it, and the choices you have.
Last updated: September 2026
Who we are
This Privacy Policy applies to BA Liquidation ("we," "us," or "our"), a scratch and dent appliance retailer located at 1051-A Cannons Ct, Woodbridge, VA 22191, and to this website and any orders, inquiries, or communications you make with us.
Information we collect
We collect information you give us directly and information collected automatically when you use the site.
- Information you provide: your name, email address, phone number, delivery and billing address, order details, and any messages you send us.
- Payment information: card and payment details are collected and processed by our third-party payment processor. We do not see or store full card numbers on our own servers.
- Automatic information: basic technical data such as your IP address, browser type, device, referring page, and pages viewed, gathered through cookies and similar technologies to help the site work and to improve it.
How we use your information
- To process, fulfill, and deliver your orders
- To provide customer support and respond to your questions
- To send order confirmations, delivery updates, and warranty or service communications
- To send promotions and offers where you have chosen to receive them
- To operate, secure, and improve our website and services
- To comply with legal obligations and enforce our terms and policies
Text messages
If you provide a mobile number and opt in, we may text you about your order, delivery, or pickup. Message and data rates may apply. You can opt out at any time by replying STOP, and you can reply HELP for help. Opting out of texts does not affect your order.
Cookies and tracking
We use cookies and similar technologies to keep the site working, remember your cart, understand how the site is used, and improve your experience. You can control cookies through your browser settings. Turning off some cookies may affect how parts of the site function.
How we share information
We do not sell your personal information. We share it only as needed to run our business, including with trusted service providers who work on our behalf, such as our payment processor, delivery contractors, and communication or analytics providers. These providers receive only the information they need to perform their service and are expected to protect it. We may also disclose information when required by law, to enforce our agreements, or to protect the rights, safety, or property of our customers, our business, or others.
Data retention
We keep your information for as long as needed to provide our services, honor warranties, resolve disputes, and meet legal, tax, and accounting requirements, after which we delete or de-identify it.
Data security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
Your privacy rights
We comply with applicable US state privacy laws, including the Virginia Consumer Data Protection Act and Maryland law. Depending on where you live, you may have the right to request access to the personal information we hold about you, ask us to correct or delete it, and opt out of certain uses. To exercise these rights, contact us using the details below and we will respond as required by law. We will not discriminate against you for exercising your rights.
Children's privacy
Our website and products are intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, contact us and we will delete it.
Third-party links
Our site may link to other websites we do not control. This policy does not apply to those sites, and we are not responsible for their content or privacy practices. Please review their policies before providing information.
Changes to this policy
We may update this Privacy Policy from time to time. The current version is always posted here with the effective date shown above. Continued use of the site after changes means you accept the updated policy.
Contact us
BA Liquidation
1051-A Cannons Ct, Woodbridge, VA 22191
Phone: (571) 641-1547
Email: sales@baliquidations.com
Hours: Open 7 days a week, 10am to 7pm
Questions about a unit? Just ask.
Chat with our AI assistant any time for help finding the right appliance, checking availability, or getting delivery and warranty details, or message us on WhatsApp to talk with our team.