The complete guide to buying scratch and dent appliances

What "scratch and dent" actually means

A scratch and dent appliance has a cosmetic imperfection, such as a dent on a side panel, a scratch near the base, or a scuff on a door. Some picked up the mark in shipping or handling. Many are customer returns: a change of mind, a unit that did not fit, or a cosmetic complaint. So scratch and dent does not always mean new, and in most cases the unit still carries a warranty. At BA Liquidation in Woodbridge, VA, every listing shows its own condition and real photos, and the price drops a long way, which is why families across Woodbridge, Dale City, Manassas and the wider DMV shop with us first.

Why the savings are so large

National retailers cannot sell a cosmetically marked, returned or open-box unit at full price, so it gets liquidated. That is how you can get a name-brand appliance for roughly 40% to 70% less. On a premium refrigerator that can be well over a thousand dollars saved. Many units are also ENERGY STAR rated, so you save on the purchase and on your monthly power bill. Watch our weekly deals for the steepest markdowns.

How to buy with total confidence

Do four things and there is very little risk. First, ask to see the exact cosmetic mark — we send real photos of the actual unit. Second, confirm the warranty coverage. Third, verify the model number so you can compare specs. Fourth, measure your space and doorways before delivery. Not sure it will fit? Try our free fit checker and savings tools. Still deciding whether it is right for you? Read are scratch and dent appliances worth it.

Delivery across Northern Virginia, Maryland and DC

We deliver from our Woodbridge warehouse throughout the DMV, including Springfield, Fairfax, Alexandria and Washington, DC — see the full service area and delivery details. Prefer to spread the cost? Ask about financing. Browse popular brands like Samsung, LG and Frigidaire, or contact us with any question.

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